HOW WE PROTECT PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized disclosure, use, alteration or destruction of any personal information you may provide to this website/mobile application.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION AND WHY WE COLLECT IT
We collect certain information when you visit our website/mobile application. This information tells us such things as how many people visit our site/mobile application and which pages they have visited. This information assists us with maintaining and designing a user-friendly website/mobile application.
We collect this information through “browser cookies” (as described below). To assist visitors with technical problems, we also may collect local web configuration information, including browser type, operating system, and various other browser settings.
Information automatically collected
Our web servers automatically collect limited information about your computer/phone when you visit our website/mobile application. This information may include the type of browser software you use, the operating system you’re running, the IP address assigned to your computer or Internet connection, and the IP address of the website/mobile application, if any, that referred you to our website/mobile application. Our technical staff may also use this information to assist customers with technical problems. Some of the items we collect include:
- IP Addresses: The requests you make may contain your IP address (the Internet address of your computer). We may use visitors’ IP addresses for various purposes, including to display customized content and analyze and report upon usage of the Services; to diagnose and prevent service or technology problems affecting the Services; and to monitor and prevent fraud and abuse.
- Device IDs: We may collect information on the type of device you are using, operating system, settings, browser and OS information, unique device identifiers, network information and other device-specific information. The information collected may depend on the type of device you use and its settings.
- Location Data: We may collect location data based on your IP address and the geolocation of your device. We collect this data to better tailor our survey offerings available to you in your geographic area.
- Usage Information: We collect information about how you use our services, such as the actions you take, and the time, frequency and duration of your activities on the website.
Personal Data you provide through the services
If you decide to sign up with us for the purpose of participating in our research studies, we will collect information about you that will enable us to determine whether you qualify for one or more research studies, and that will enable us to invite you to participate in those specific studies. You may be contacted via email or by telephone.
QUESTIONNAIRES AND SURVEYS
Upon entering our website/mobile application, you may be asked to complete an online survey or questionnaire. These surveys and questionnaires will seek your opinions, attitudes, interests and even your activities online. Any personal information gathered through your participation in questionnaires or surveys will not be kept unless you agree to provide us with that information.
If you sign up to participate in our research studies, your personal information will only be used to determine your eligibility for a particular study, so that we can send you e-mails containing links to surveys or questionnaires to be completed online. There are times when we will contact you by telephone to determine your eligibility for a study without sending you an email invitation containing a screener link. Your name or contact information is never shared with the entity that requested we conduct the research. Personal information gathered through your participation in online surveys or questionnaires is not kept unless you agree to provide that information to us by filling out the Personal Profile section of our website/mobile application. Profile information is used only to determine your eligibility for research studies and is kept strictly confidential.
COOKIES, WEB BEACONS AND OTHER SERVICES
In operating the Services, we may use cookies, web beacons and similar technologies. This Privacy Policy covers the use of cookies, web beacons and similar technologies by Confide Research only. We do not sell or share your cookies other than as described in this Privacy Policy. Uses of these technologies by third-party advertisers or websites linked from the services, including third parties with which we partner, are governed by each such advertiser or website’s privacy policy.
Cookies & Analytics
We use browser cookies to enhance your online experience. Browser cookies are bits of text that are placed on your computer/phone’s hard drive when you visit certain website/mobile applications. We utilize browser cookies to tell us, for example, whether you have visited our website/mobile application before or if you’re a new visitor. Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We also sometimes contract with third party companies who specialize in search engine optimization (SEO) and measurement services. Third parties may use browser cookies to collect or receive information from our website/mobile application and elsewhere on the internet and use that information to provide measurement services and target participation opportunities. Please note that disabling browser cookies may prevent you from taking full advantage of all of our website/mobile application features.
Web Beacons
In addition to cookies, we may use web beacons (also known as “clear GIFs”) to measure traffic to or from or use of our online forms, tools or content items and related browsing behavior and to improve your experience when using the services. Web beacons may be placed on the service by third parties such as an analytics provider in order to support functionality described in this Privacy Policy. The information collected by these third parties in this manner is subject to that third party’s own privacy policies.
CHILDREN USING THE INTERNET
This website/mobile application is not intended for children under the age of 14. For that reason, we strongly encourage parents to supervise their children when visiting our website/mobile application. We do not collect personal information from children under the age of 14 unless we have parental consent. If you believe we have collected personal information from children under the age of 14, please notify us immediately so that we may take steps to eliminate such information. Participation in any research study for a child under the age of 18 will require parental consent.
PRIVACY POLICY CHANGES
We reserve the right to alter or amend this Privacy Policy at any time and without prior notice to you in order to reflect changes in our online information practices. In an effort to ensure that you receive notice of any changes to the Privacy Policy, we may include a notice on our website/mobile application. Alternatively, we may send a notice to the e-mail address you provide to us. If you have not provided us with an e-mail address, we will not be able to provide you with such notice. We also recommend that you check back with this web page periodically so that you may be kept informed regarding any changes to the Privacy Policy. You should also visit our Terms of Use in addition to this Privacy Policy.
THIRD PARTY LINKS
Our website/mobile application may contain links to third party website/mobile applications that are not subject to this Privacy Policy. If you visit these website/mobile applications, we encourage you to read their privacy policies before providing them with any personal information.
STATE LAW
You may have privacy rights under applicable state law in addition to those outlined in this privacy policy.
Updated August 2021